The bot handles the first response
An inbound caller reaches an always-on automated front line rather than a phone that needs a person to be available.
The automated path
Capture, act, and escalate by rule.
The call flow is configured around the intake questions, lead record, automated follow-through, and exception conditions your team defines.
The relevant context is gathered
The bot follows the intake questions your team approves to understand the caller and organize lead information.
The lead moves forward
The configured workflow sends the fresh lead record and any appropriate follow-through or routing action to the next system or team path.
People handle the exception
When a call meets the exception or escalation rule you set, it takes the human path instead of pretending every conversation is identical.
Start with the automation boundary
Define what the bot should handle on its own and what needs a person.
- Approved qualification questions
- Lead-record fields and destination
- Routine confirmations or routing actions
- Exception and escalation conditions
Hands-off does not mean undefined
The automated experience is only useful when the next actions are explicit. Your team defines the ordinary path and the conditions that require human judgment.
Start with readiness
Map the call paths you are ready to automate.
We can discuss the intake, lead delivery, routine actions, and exception model that make an automation-first line useful for your team.
AI Phone Agent base subscription: $199/month, month to month. Each billing period includes 500 inbound minutes and 500 SMS. Additional usage is billed at $0.12 per minute and $0.02 per SMS. There is no setup or onboarding fee.
Provide your business information and guidance on how calls should be handled. A sales agent helps establish the initial flow. You can make later changes in the platform, with support available for additional assistance.
Cancel before the current billing period ends to prevent the next renewal. Service continues through the paid period; overages already incurred remain due. Prepaid monthly-service refunds are considered case by case. Full terms.
Assess your flow →